How to Order | Ordering Terms & Policies
How to Order
Ordering Aluminum Fence
The ordering process is simple. You determine your fencing needs, then send us your request for pricing and delivery. Either call us, or use the On-Line form on this page. We review your order request and respond with a quotation including shipping!
Call Us
877-WWW-FENCE
877-999-3362 |
For Fax Orders/ Inquiries
(717) 944-2050
*Send us your materials list or rough layout for a free estimate! |
On-Line Form
Use the On-Line Form Below! |
Online Order Request:
Fill out the information and press submit. We will review your order, advise you if we find possible errors in the order and will contact you regarding payment which will include shipping charges. We accept Visa, Master Card and Discover.
Ordering Terms & Policies
Orders:
Each order request is reviewed by our experienced fencing team, Although the customer is responsible for your order, we like to help to ensure you have the materials you will need to successfully complete your fencing project.
Once reviewed we send you a total quote for your order including shipping & handling.
Orders and payment options are accepted via telephone and fax. A fax or e-mail confirmation will be sent back to you with an estimated lead-time for delivery of your product. Errors on the confirmation must be reported within 24 hours; otherwise Easy Aluminum Fence will assume the order is correct. If changes occur after 24 hours, the order will be subject to cancellation and restocking fees, which will be quoted at the time of the change. Shipping numbers can be provided upon request to track your shipment.
Payment Terms:
Payment is by VISA, MC, DISCOVER and money order will be accepted at no extra charge, for your convenience. If using a credit card, your card will be charged in full when the order is placed.
Cancellation and Restocking Fees:
As mentioned above, any changes to orders placed after your initial confirmation has been received and accepted are subject to a fee of 35%. The same fee applies to any items returned for restocking. A return merchandise authorization must be on all packages for Easy Aluminum Fence to accept the package. The customer must prepay all freight.
Freight Charges:
FREE Shipping east of the Mississippi* on orders over $2,000.
There will be no freight charges on orders greater than $2,000, excluding sales tax and service charges. Easy Aluminum Fence will only ship products in the continental United States. Please call for additional freight charges, which apply, on all products shipped west of the Mississippi River.
On orders under $2,000 and those West of the Mississippi:
Due to the nature and size of fencing products all shipping costs are calculated after order placement. After calculating the shipping cost you will be contacted for final approval of your order.
Contact us with questions on shipping and final pricing of your order.
*Shipping Orders West of the Mississippi will be subject to additional shipping charges.
Residential Delivery
There is a $75 handling charge on all residential orders. This covers the trucking company notification fees.
Delivery - Offloading Product from Trucks
While drivers will occasionally help offload deliveries, it is the customer's responsibility to offload the freight truck when their order arrives.
Contact us with any questions on the size and offloading considerations of your order.
Shipment Errors:
Any errors or material shortages should be reported within 24 hours of deliver. If the error was the fault of the manufacturer, no additional delivery charges will be assessed. If the error was the customer’s fault, the appropriate delivery charges for the new items will be charged. Any additional freight charge will be quoted to the customer.
Conflict Resolution:
By placing an order with Easy Aluminum Fence, the customer agrees this Agreement shall be governed in all respects by the laws of the Commonwealth of Pennsylvania without regard to its conflict of laws provisions.
